1. Introduction

Welcome to eHealth Pharma (“we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or purchase products from us. This policy is designed to comply with United States privacy laws, including applicable federal and state regulations.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Date of birth (if required for pharmacy services)

  • Prescription-related information (only when legally required)

b. Health Information (HIPAA-Related)

When necessary to fulfill pharmacy services, we may collect Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

c. Payment Information

  • Credit/debit card details (processed securely through third-party payment processors)

  • Transaction history

d. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Verify prescriptions and provide pharmacy services

  • Communicate order updates and important notices

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

  • Prevent fraud and unauthorized activities

4. HIPAA Compliance

eHealth Pharma complies with HIPAA regulations. Any health-related information you provide is:

  • Used only for treatment, payment, and healthcare operations

  • Stored securely with restricted access

  • Shared only with authorized healthcare providers, pharmacies, or as required by law

5. Sharing of Information

We do not sell or rent your personal information. We may share information with:

  • Licensed pharmacists and healthcare providers

  • Payment processors and shipping partners

  • Service providers assisting in website operations

  • Government authorities when required by law

All third parties are required to maintain confidentiality and data security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Analyze website traffic

  • Enhance performance and security

You can control cookie settings through your browser preferences.

7. Data Security

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure servers and firewalls

  • Limited access to sensitive data

Despite our best efforts, no system can guarantee 100% security.

8. Your Rights (U.S. Residents)

Depending on your state, you may have rights under laws such as CCPA/CPRA:

  • Right to access your personal data

  • Right to request correction or deletion

  • Right to opt out of certain data sharing

  • Right to non-discrimination

Requests can be submitted by contacting us using the details below.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

eHealth Pharma
Email: info@ehealthpharma.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.